Shipping costs
- Spain: Free Shipping
- Andorra & Portugal: 14 EUR
- Europe zone 1: 14 EUR (Belgium, France, Germany, Italy, Luxembourg, Monaco, Netherlands)
- Europe zone 2: 18 EUR (Austria, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Sweden)
- Rest of the world: 50€
Free delivery EU: orders over 200€
Free delivery Rest of the world: orders over 300€
*Delivery to countries outside the EU may be subject to local import taxes, which are your responsibility.
Errors in addresses
The client is responsible for the veracity of the address information provided. In the event that there is an error in the address —in whole or partially— and a second shipment is required, the customer will be responsible for the shipping cost that second delivery may incur.
Delivery failure
If after one attempt delivery of your parcel becomes impossible, your purchase will be delivered to a close UPS Access Point to the indicated address. You will receive an email to let you know where your parcel is and how to pick it up.
If 15 days after your parcel is available for delivery the parcel has not been delivered for reasons not attributable to us, we will understand that you want to cancel the agreement and it will therefore be terminated.
Following said termination we will refund you the price paid for such products as soon as possible and in any event within a maximum of 30 days from the date in which we deem the agreement to be terminated.
In such case, we will be authorized to charge you the transportation costs arising from the shipping and termination costs.