Shipping costs
Spain, Portugal & Andorra:
- Shipping: EUR 4,5
- Returns: EUR 4,5
- Free shipping orders over 100€
Europe zone 1 (Germany, France, Netherlands, Belgium, Luxembourg, Italy, Austria)
- Shipping: EUR 4,9
- Returns: EUR 10
- Free shipping orders over 150€
Europe zone 2 (Poland, Slovakia, Slovenia, Denmark, Hungary, Czech Republic & Ireland).
- Shipping: EUR 10
- Returns: EUR 12,5
- Free shipping orders over 200€
Europe zone 3 (Croatia, Estonia, Latvia, Lithuania, Sweden).
- Shipping: EUR 15
- Returns: EUR 17,5
- Free shipping orders over 200€
Europe zone 4 (Bulgaria, Greece, Romania, Finland).
- Shipping: EUR 17,5
- Returns: EUR 20
United Kingdom
- Shipping: EUR 15
- Returns: EUR 20
America (Canada and the United States)
- Shipping: EUR 20
- Returns: EUR 25
America (Other American countries that are not listed in the below group)
- Shipping: EUR 25
- Returns: EUR 30
Asia / Oceania (Australia, China, Korea, Japan, India, New Zeland, Taiwan, Thailand)
- Shipping: EUR 25
- Returns: EUR 30
Africa
- Shipping: EUR 50
- Returns: EUR 60
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*Delivery to countries outside the EU may be subject to local import taxes, which are your responsibility.
ERRORS IN ADRESSES
The client is responsible for the veracity of the address information provided. In the event that there is an error in the address —in whole or partially— and a second shipment is required, the customer will be responsible for the shipping cost that second delivery may incur.
DELIVERY FAILURE
If, after two attempts, delivery of your parcel becomes impossible, we will try to find a safe place to leave it, and we will also leave a note to let you know where your package is and how to pick it up. If you are away from the place of delivery at the convened time, please contact us to agree on another delivery date.
If, 15 days after your parcel is available for delivery, the package has yet to be delivered for reasons not attributable to us, we will understand that you want to cancel the agreement, which will be terminated. Following that termination, we will refund you the price paid for these products as soon as possible, and within a maximum of 30 days from the date, we will terminate the agreement. In such a case, we will be authorized to charge you the transportation costs arising from the shipping and termination costs.